Refund Policy

Last Updated: [Date]

1. Refund Eligibility

  • Refunds are possible only if:

    • The file is corrupted, inaccessible, or significantly not as described.

    • The product has not been fully downloaded or used beyond a limited preview.

2. Refund Window

  • Customers may request a refund within 7 days of purchase, provided:

    • The product hasn’t been fully downloaded or used.

3. How to Request a Refund

  • Email: [support@example.com] with your order number, product title, and brief issue description.

  • We’ll respond within 48 working hours.

4. Refund Process

  • If approved, access to the product will be revoked.

  • Refunds issued via the original payment method within 7 business days of approval.

  • If payment method is unavailable, store credit may be issued.

5. Exceptions

  • No refunds for:

    • Products downloaded and used beyond a preview or trial.

    • Free downloadable content (e.g. e-gift vouchers, codes not redeemed).

    • Iss